At Ascent Pro Support, we bring extensive expertise in the commercial tire industry, combined with years of hands-on experience in delivering emergency road services. Our deep industry knowledge ensures your fleet stays on the move, efficiently and economically.

about us

What We Do

Emergency Road Service

Emergency Roadside Service isn’t a 9-5 business. Whenever your fleet needs us, we’re available 24 hours a day, 365 days a year. With more than 2,500 authorized dealers and truck stops, we offer one of the best and broadest networks in North America.

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Recruiting and Staffing

  • Develop & manage ad campaigns
  • Interview Candidates
  • Hiring, onboarding, and training
  • Staff Augmentation

Technical Training

  • Content creation
  • Graphics Development
  • Employee guides
  • Training Aids
  • Training Delivery

Application Support 

  • QA Testing
  • Deployment
  • Training
  • Hyper-Care
  • Technical Support
  • Escalation Mgmt.
  • Knowledgebase Mgmt.
  • Reporting & Feedback

Business Consulting and Administration

  • HR Administration
  • Employee Feedback
  • Retention Mgmt.
  • Payroll
  • Leave Administration
  • Offboarding

Testimonials

Our Clients

Stay Up To Date

Efficiency and Empathy: The Heart of an Emergency Roadside Service Contact Center

Operating an emergency roadside service contact center is a high-stakes endeavor where every call could mean the difference between a... Read More →

Nurturing Success: Managing Remote and Virtual Contact Center Teams

In today’s dynamic business landscape, the rise of remote work has transformed how contact centers operate. Managing remote and virtual... Read More →

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